Support Packages

Our Support policy at Total ICT is to ensure that regardless of your company size and resources we will be able to help you make technology work harder for your business.

As we support companies of all sizes we need to offer a wide range of support packages that will fit your business requirements at a competitive price. See to the right for a summary of what we can offer.

Pay as you go

Summary

Fixed price/hourly rate

Daily and weekly rates available

Fast efficient service

Emergency call outs available

Evening and weekends call outs available

Click here for more information

Total Network Fix

Summary

Pre-paid hours

On site support

Remote support

Hours can be used for any type of work

Evening and weekends call outs available

Emergency call outs available

Guaranteed response times

Monthly usage breakdown

Click here for more information

Total Managed Solution

Summary

Unlimited support and maintenance

Proactive network visits

Fixed cost for improved budgeting

Help develop and implement ICT strategies

Maintain and check network security

Improve Employee productivity

Click here for more information

Small Business Specialist logo Eclipse Logo Fix IT Local PCA Logo MCP Logo